MAJOR OUTAGE: System Wide Issue

Incident Report for CommentSold

Resolved

This incident has been resolved.
Posted Sep 20, 2023 - 17:16 CDT

Update

We are continuing to monitor for any further issues.
Posted Sep 20, 2023 - 15:34 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2023 - 15:25 CDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 20, 2023 - 15:09 CDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 20, 2023 - 14:31 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 20, 2023 - 14:25 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2023 - 14:03 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 20, 2023 - 14:02 CDT

Update

We are continuing to investigate this issue.
Posted Sep 20, 2023 - 14:01 CDT

Investigating

We are currently investigating this issue.
Posted Sep 20, 2023 - 13:49 CDT
This incident affected: CommentSold /Admin, CommentSold App API, CommentSold Comment Processing, Fastly API, Fastly Chicago (CHI), Fastly Atlanta (ATL), Fastly Dallas (DAL), and Fastly Los Angeles (LAX).